Shipping policy

To protect your order, Clover Airsoft offers ShipInsure Protection as an optional add on to your orders. 

ShipInsure is a premium package protection provider for Clover Airsoft. When you add ShipInsure to your order, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, the ShipInsure team will review it, and they will get back to you within 24 hours.

If you have purchased ShipInsure Protection you will receive a confirmation email from them.

Note: If your order does not have ShipInsure protection for your Clover Airsoft order, we may not be able to cover any damaged, missing, or lost product or packages.

. FAQs:

How do I file a claim with ShipInsure if my order is lost, stolen, or damaged?

If ShipInsure covers your order you should receive an email from us post-purchase. The email will contain your ShipInsure ID# (starting with SI). Simply go to our claims website here and provide your Email, ShipInsure ID#, Claim reason, and your Preferred resolution. And the ShipInsure team will review your claim and get back to you within 24 hours.

How does ShipInsure reimburse me?

Based on your preferred resolution we either reship the product or refund your money.

When do I have to file a claim?

Claims must be submitted within 15 days of the tracking delivery date or estimated delivery date.

To view, more FAQs click here ShipInsure Terms and conditions are here and the privacy policy here