For help with a delivery, email cloverairsoftstore@gmail.com with your Clover order number, the email used for your order and a description of the issue. Keep damaged items and packaging. We will review your order and reply by email.
The guarantee covers transit damage and packages Clover determines are genuinely lost and no longer on their way to you. Theft and delivery delays are not covered. Packages still in transit do not qualify for a lost-package replacement or refund.